Lifetime Warranty Terms and Conditions

This document outlines the terms and conditions for the Lifetime Warranty provided by Whatever Wheels Limited, trading as Whatever Wheels Yamaha (referred to as "the Company"), on new and used motorcycles that meet the specified criteria. This Lifetime Warranty is an exclusive offer that comes free of charge with your purchase and is in addition to, and does not affect, your statutory rights as a consumer. We believe in providing peace of mind with every bike we sell.

• New Bikes: Your new motorcycle is covered by the manufacturer's standard warranty, followed by the Whatever Wheels Lifetime Warranty.
• Used Bikes: Your used motorcycle purchase includes our Whatever Wheels Lifetime Warranty.

To qualify for the Lifetime Warranty, a motorcycle must meet all of the following conditions:

A. Brand: The warranty will cover new Yamaha motorcycles. It will also cover all used motorcycles of any brand.

B. Exclusions: The warranty does not apply to scooters, three-wheelers, 4-wheels ATVs/Buggies, or electric motorcycles. It is also excluded for motorcycles/scooters up to 200cc.

C. Age and Mileage:

• For new motorcycles, the warranty applies from the date of purchase.
• For used motorcycles, the vehicle must be younger than 5 years old and have covered less than 25,000 miles at the time of purchase.

D. Invoice: The sales invoice must explicitly state "Lifetime Warranty" to be valid.

This Lifetime Warranty guarantees to cover the cost of labour and parts for the repair of the following major components due to a manufacturing defect or material fault, subject to the conditions and exclusions detailed herein. We reserve the right to choose whether to repair or replace any component. Any replaced parts will become the property of the Company.

A. Covered Components

• Crankshaft – big end bearing
• Crankshaft – main bearing
• Cam shafts breakage, including wear in cylinder head
• Cylinder head gasket
• Cylinder head internal brushes
• Cylinder / piston wear
• Valve guide breakage
• Balance shaft breakage
• Excessive oil consumption in excess of manufacturer's tolerance
• Failure of bevel drive unit (excluding oil leakage)
• Gear box failure, within the crankcases
• Injector failure

To maintain the validity of this Lifetime Warranty, the customer must:

A. Servicing: It is the customer's sole responsibility to ensure the motorcycle is serviced in strict accordance with the manufacturer's recommended service schedule, adhering to both the specified time and mileage intervals. If you don't reach the required mileage for a service, you must still bring the motorcycle in for an annual service at least once every 12 months.

B. Authorised Servicing: All servicing and repairs, including routine maintenance and warranty-related work, must be carried out exclusively by Whatever Wheels Yamaha or a service centre specifically authorised in writing by Whatever Wheels Yamaha. Failure to do so will invalidate the warranty.

C. Notification of Claim: The Company must be notified of any potential claim within 14 days of the occurrence of the failure. Failure to do so may invalidate the claim. The customer must always contact Whatever Wheels Yamaha in the first instance before any repair work is commenced by a third party.

D. New Motorcycle Warranty Transition: For all new motorcycles, the vehicle must be brought to Whatever Wheels Yamaha no later than one month prior to the initial manufacturer's warranty expiring for a full inspection.

E. Vehicle Use: The motorcycle must be used for normal road riding purposes only. The warranty will be invalidated by any use outside of this, including but not limited to: track days, racing, pace-making, speed testing, commercial use or use in a competition.

This warranty does not cover:

A. Routine Maintenance Items: Parts that are subject to routine servicing and periodic maintenance in accordance with the manufacturer's requirements, including but not limited to: tyres, exhausts (including catalytic converters), drive belts/chains, cam chains, pipes, hoses, batteries, lamps/bulbs, fuses, seals, gaskets, channels, locks, hinges, handles, winders, straps, sprockets, linkages, and rubber/synthetic couplings/gaiters.

B. Wear and Tear: Items that fail as a result of normal wear and tear, including but not limited to: bearings, brake components, clutch components, or any other part that is expected to wear out over time.

C. Electrical & Electronic Equipment: Audio equipment (including radio, tape, disc mechanisms, speakers, aerials), alarms, immobilisers, electronic equipment containing computer systems (both hardware and software), microchips, integrated circuits, display equipment (including TFT screens), or heated grips.

D. Bodywork & Cosmetic Items: Bodywork, paintwork, glass, trim, panels, swinging arms, telescopic forks, suspension units, or any other cosmetic components.

E. Consequential Damage: Any failure resulting from negligence, misuse, or abuse of the motorcycle. Consequential losses, howsoever incurred, are also excluded.

F. Third-Party Modifications: Any failure of a part that is related to an additional item or modification fitted by the owner or a third party not authorised by the Company. This includes any bike that has been tuned or modified (including exhaust or Catalytic converter removal).

G. Geographic Limitation: This warranty is valid only for motorcycles registered and used within the United Kingdom.

H. Other Costs: The warranty does not include any costs for collection and re-delivery of the motorcycle.

I. Other Exclusions: Trade sales, Spares & Repair Sales and bikes sold on auction sites such as E-bay are also excluded.

A. Parts Used: Repairs may be carried out using second-hand and/or reconditioned parts at the sole discretion of the Company.

B. Transferability: The Lifetime Warranty is non-transferable and applies only to the original purchaser of the motorcycle.

To make a claim, the customer must:

A. Contact: Contact Whatever Wheels Yamaha immediately upon discovering a potential fault.

B. Provide Documentation: Provide all relevant documentation, including the original sales invoice and a full-service history of the motorcycle, to validate the claim.

C. Vehicle Transport: In the event a claim is necessary, it is the sole responsibility of the customer to transport the vehicle to and from Whatever Wheels Yamaha for inspection. Should the repair be authorised, the work will be completed exclusively by Whatever Wheels Yamaha.

D. Authorisation: Whatever Wheels Yamaha will not authorise a third party to complete any warranty work, nor will any payment be reimbursed to the customer.

The Company will then assess the claim and determine the appropriate course of action in line with these terms and conditions.